Frequently Asked Questions

  1. How to register as a PICKPOL PETROLEM & ENERGY mandate or agent? To register as a mandate or agent with PICKPOL PETROLEM & ENERGY, please follow these steps:
    • Visit our secure web portal (password protected).
    • Contact our customer care officer to obtain the online registration form.
    • Fill out all the columns carefully; blank columns will not be accepted.
    • If you have any doubts during the registration process, feel free to contact our customer care officer at support@pickpol.com.
  2. What are the benefits of registering as a mandate or agent? Registering as a mandate or agent with PICKPOL PETROLEUM & ENERGY offers the following benefits:
    • Access to daily updates on offers and global procedures.
    • Commission on every deal via bank transfer.
  3. How do I change my password? If you’ve forgotten your password, click on the “Forgot Password” option. If you encounter any issues resetting your password, please contact us at support@pickpol.com for assistance.
  4. Which products can I market with PICKPOL PETROLEUM & ENERGY? PICKPOL PETROLEUM & ENERGY sells various petroleum products including:
    • Diesel (EN 590 10 PPM)
    • Gasoline (87 to 95 Octane)
    • Jet A1 (Aviation Kerosene)
    • Crude Oil, etc.
  5. What can I buy from PICKPOL PETROLEUM & ENERGY? PICKPOL PETROLEUM & ENERGY offers the following petroleum products for purchase:
    • Diesel (EN 590 10 PPM)
    • Gasoline (87 to 95 Octane)
    • Jet A1 (Aviation Kerosene)
    • Crude Oil, etc.
  6. How do I secure my commission to my bank account? During registration, ensure you provide your bank details. We will transfer your commission to your registered bank account only. If you need to change your bank details, please contact us via email at support@pickpol.com.
  7. When will I receive my commission or profit? Upon completion of the deal, we will officially notify all mandates. It may take 48 hours to 4 days to complete the calculation and transfer your commission.
  8. How can I verify if a deal involves me? Each registered mandate or agent is assigned a unique permanent number. We will generate this number on all invoices related to your clients. Without your permission, no changes can be made to the client associated with your number.

 

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